Privacy Policy

When you visit our website, we process personal data (any information relating to an identified or identifiable natural person) to the extent permitted by law or your consent. The personal data you provide to us during the ordering process is required to conclude a contract with us. However, we cannot send you the goods without providing your address. If you send us an inquiry by email, via a contact form, etc. before concluding the contract, we will process the data received in this way to carry out pre-contractual measures and respond, for example. B. Your questions about our products.


1. Data collection when you visit our website

If you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server. We collect the following data that is technically necessary for us to display the website to you:

• The website we visited

• Date and time at the time of access

• Amount of data sent in bytes

• Source/reference from which you came to the page

• Browser used

• Operating system used

• IP address used (if necessary: in anonymized form)

We only store your personal data for as long as we need it to fulfill the purposes outlined above and our contractual or legal obligations. When we no longer need your personal information, we will delete it from our systems and records or anonymize it so that you can no longer be identified.


2. Use of cookies

We use cookies so that we can make our website more user-friendly. Technically necessary cookies are used on this website. These are small text files that are stored in or by your Internet browser on your computer system. These cookies enable e.g. B. placing several products in a shopping cart. Our legitimate interest is the functionality of our website. The user data collected through technically necessary cookies is not used to create user profiles. This protects your interest in data protection. If you do not want these cookies to be stored, please deactivate the acceptance of these cookies in your internet browser. However, this may result in a functional restriction on our website. You can also delete permanently stored cookies at any time via your browser.


We collect, process and use your personal data (name, address, telephone number and email address as well as your customer number and other personal data required for the pre- and post-contractual relationship as well as those listed in this declaration) for the following purposes:

1). To process online orders

2). To register accounts and products and to manage your account

3). To process your reviews of Lanbo websites and products.

4). Contacting us via telephone, chat or email, as well as through us in connection with sending newsletters, mailings and satisfaction surveys, provided you have given your consent to this or there is legal permission.

5). Carrying out pre-contractual measures, e.g. in the case of inquiries about our products or services as well as the establishment and implementation of contractual relationships with us and with other contractual partners brokered by us, customer service and support as well as the processing of contractual claims.

6). Legal obligations, such as the fulfillment of tax, corporate or civil law obligations, such as tax document retention obligations or the fulfillment of product liability claims

7). If necessary, in order to be able to assign cancellations, complaints and other post-contractual inquiries from you to your person and order and to process your request.

8). To further develop and optimize Lanbo's websites by analyzing your surfing behavior on the pages. The analysis is carried out using aggregated data.


3. Data processing as part of the delivery of goods

1). Description and scope of data processing

The data collected as part of your order will be processed by us and your seller for the purpose of delivering the goods you have purchased. In the course of this, your data will be transmitted to the transport and logistics company you selected. This usually involves the following data:

• your first and last name,

•    Your Address,

•    Your email address

In addition, other contact details (telephone number, mobile phone number, etc.) may also be transmitted if you have provided them as part of your order for the purpose of contacting us (e.g. for a delivery notification or to arrange a delivery appointment). At the same time, we save the time at which your data was transmitted to the logistics service provider you selected.


2). Your rights

You can request specific information about the processing.

You can request the correction and/or completion of personal data concerning you.

You can request the restriction of the processing of your personal data.

You can object to data processing concerning you.

You can also request that your personal data that is inaccurate be corrected.


3). Changes to the data protection information

In order to ensure that our data protection information always complies with current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection information is adjusted due to new or revised offers or services.